The instructions in this FAQ apply to both the old and Digit user interfaces.

Not sure which interface you're using? Click here to work it out!


MYOB AccountRight Live integration includes one more step in the authentication process.


After you authorise entry into the MYOB program, you'll be prompted to authorise entry into the specific MYOB company file.



This process is most straightforward if you haven't already assigned a password for the company file in MYOB.  In that case, simply enter "Administrator" into the "User ID" field and leave the "Password" field blank.  Then click on Complete Integration.


However, if you have assigned a password to the company file, you'll need to follow a few more steps.  If access is denied after following the instructions above, following these steps may also help.


1) Login via the ARL app and enter the company file using MYOB.



2) Go to the file's setup/user access



3) Make sure that the email address to enter to sign on to this company file is the same one you use to login to Squirrel Street




4) Tick "This user will sign on with a my.MYOB account"


When you next attempt integration through Squirrel Street, it will no longer ask you to enter the file password, but accept the integration after you give your MYOB account credentials.




Step by step with different MYOB AR Live posting options


Exporting to MYOB AR Live as Bill/Supplier Invoice.

  • First make sure that your default export type is Bill/Supplier Invoice from the export settings menu.  
    Once your documents are uploaded in your  Squirrel Street account, go to your receipts tab and categorise your receipts accordingly.
  • Once your receipts are categorised with the MYOB AR Live chart of account categories, the system will export those documents only. So make sure in Squirrel Street that you assign a MYOB AR Live code to all documents that you want to export.

Keep in mind that any financial year locked within your MYOB AR LIve account will cause export of certain receipts to fail if they don't belong to the locked range.


In your Squirrel Street account, your exported items will have an "Exported" category or "Export failed" category next to each item once the export process is complete.




If a document has an "export failed" tag, you can also open it to view the error messages in the Notes field.




Once you've amended the errors, go to the integrations page and click on Export now button once again.


Transactions will be exported into MYOB AR Live as Bill/Supplier Invoice.

To view them in your MYOB AR Live file, go to Command Centre then Purchase Register:


Note to view recent export you can view either (All Purchases) and filter by PO Number as MYOB AR Live assigns the PO Number in sequential order.

Or you can make sure all bills are closed before exporting the new batch of documents from Squirrel Street.  Then you can view only the new batch of documents in the Open Bills.


Exporting to MYOB AR Live as General Journal.

  • First make sure that your default export type is General Journal from the export settings page.
  • After you've categorised your documents just click on the Export now link from the integrations page.
  • To view them in your MYOB AR Live go to Transaction Journal then General.

Exporting to MYOB AR Live as Spend Money.

  • First make sure that your default export type is Spend Money from the portal.
  • After you've categorised your documents just click on the Export now link from the integrations page.
  • To view them in your MYOB AR Live go to Transaction Journal then Disbursement.