Note: the instructions in this FAQ apply only to the old User Interface.

Not sure which interface you're using? Click here to work it out!


Deleted a document by mistake?  Not to worry!  You should be able to find it in the Trash folder of that section (either Receipts or Other Documents)


The "view trash" button can be found to the bottom right of the page, just under the filters.



If you wish to take a document out of the trash, please select the document and click on "restore".



There is also a "delete permanently" button.  A word of warning - if you use this button, you won't be able to retrieve the document again.  To get that document back in the account, you'd have to submit it again (and have it count towards your document limit).